December 2019 |
- Commissioner message
- New independent analysis of consumers’ aged care experiences
- Changes to our Assessment methodology now in effect
- From the Chief Clinical Advisor
- New storyboards illustrate the Standards
- Assessing the Standards workshops
- Commission website updates&
- Sector news
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November 2019 |
- Commissioner message
- Getting to know the Standards – Standard 4, Services and support for daily living
- ‘From the Chief Clinical Advisor’
- Preparing for performance assessment
- Accountabilities webinar video now available
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October 2019 |
- Commissioner's message
- Getting to know the Standards - Standard 3, Personal care and clinical care
- Improvements in quality assessment methodology
- Diversity in action
- New video on Open Disclosure
- Understanding the Charter of Aged Care Rights
- Webinar on accountabilities of governing bodies in aged care
- Did you know?
- Sector news
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September 2019 |
- Commissioner's message
- Getting to know the Standards – Standard 2, Ongoing assessment and planning with consumers
- Scenarios involving physical and/or chemical restraint
- MOU means better protection for older Australians receiving aged care
- Early findings against the Quality Standards
- Directions issued now on our website
- Webinar on accountabilities of governing bodies in aged care
- Website updates
- Sector news
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August 2019 |
- Commissioner's message
- Getting to know the Standards – Standard 1, Consumer Dignity and Choice
- Publication of Serious Risk decisions
- New ways of collecting feedback about home services
- Heater Burn Alert - Residential aged care beds placed next to heaters
- Website updates
- AAIC Satellite Symposium Conference
- Walking safely with dementia
- Serious Incident Response Scheme (SIRS)
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July 2019 |
- Commissioner message
- From the Minister...
- Sector stakeholders welcome new Quality Standards
- Clinical governance resources now available
- Aged care performance statistics now available
- Online resources to help you get to know the Standards
- Mandatory Flu Vaccination Program reminder
- New Standards education video tops 50,000 views
- Give us your feedback - confidentially
- In brief
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June 2019 |
- Commissioner's message
- Meet our new Minister
- Assessment against the Aged Care Quality Standards
- Single Charter of Aged Care Rights
- Open disclosure framework now available
- New legislation introduced to minimise the use of restraints
- Online learning platform coming soon
- Be part of our consumer engagement project
- Improving provider feedback
- Consumer Experience Reports available soon for home services
- Safe, accepting aged care for LGBTI people
- New herpes zoster (shingles) vaccine available
- Elder abuse, 'insidious and often undetected'
- Former Commission Interim Clinical Advisor honoured
- Taking aged care beyond the physical
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May 2019 |
- Commissioner's message
- Don’t miss our upcoming reform webinar
- Online learning about the new Standards a hit
- Online learning assistance in getting to know the Standards
- Urgent reminder about influenza
- Ageing population set to almost double by 2050
- Regional providers preparing for the new Standards
- $500,000 for better aged care food
- Commission increases unannounced weekend visits
- Top tips for addressing concerns and complaints
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April 2019 |
- Commissioner's message
- Commission appoints Chief Clinical Advisor
- Implications of Federal Budget for the Commission
- Two-hour meeting ends two years of concerns
- Stronger aged care protections for senior Australians
- Preparing for the new Standards
- New video to supports consumers' understanding of the new Standards
- New Standards video for providers now online
- Seasonal signals for flu vaccinations
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March 2019
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- Commissioner's message
- Single Charter of Aged Care Rights
- Don't miss out on workshops for the new Standards
- New Standards video production
- Consumer Experience Reports testing in home care moving ahead
- Providers encouraged to use Commission resources to prepare for the new Standards
- Get involved: Advance Care Planning
- New Plans to ensure inclusive aged care
- Commission complaints resources now available in 24 languages
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February 2019
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- Commissioner's message
- Greater transparency on consumer experience in care
- New Standards event a sold-out success
- Commission participates in first industry engagements
- New insights on aged care sector performance
- Top tips to get your service ready for the new Standards
- New framework ensures strong voice for aged care recipients
- How the Standards deal with feedback and complaints
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January 2019 |
- Welcome to the Commission
- Checking your readiness for the new Standards
- Why complaints are important
- Use of restraints in aged care
- New Rules to support the work of the Commission
- New Standards: Dignity of risk
- Standards events filling fast – don't miss out!
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