Reconsideration of decisions
Providers can ask us to reconsider and review some regulatory decisions.
The process is also open to:
- quality assessors who've had their registration cancelled
- those applying to be assessors who've had their registration application refused.
For more information, read the Regulatory Bulletin – Reconsideration of regulatory decisions.
The Administrative Appeals Tribunal can also review the reconsideration decision.
How to apply
Write to us within 14 days of receiving the original decision.
Explain your reasons for the request.
Approved providers
Complete the Application for reconsideration form.
Submit the form as follows.
Send your request to reconsideration@agedcarequality.gov.au.
Use the subject heading: ‘Director Reviews and Reconsiderations – Urgent request for reconsideration’.
Attn: Director Reviews and Reconsiderations
Urgent Request for Reconsideration
PO Box 9819
Brisbane QLD 4001
Quality assessor decisions
Submit your request using one of the channels below.
Send to reconsideration@agedcarequality.gov.au.
Use the subject heading: ‘Director Reviews and Reconsiderations – Urgent request for reconsideration – Quality Assessor Registration’.
Attn: Director Reviews and Reconsiderations
Urgent Request for Reconsideration – Quality Assessor Registration
PO Box 9819Brisbane QLD 4001